LEARNING & DEVELOPMENT

Contact Centre Services

TTC can deliver effective contact centre solutions at every level to suit the needs of your business, organisation or local authority.

We provide training solutions to improve your current infrastructure right through to delivering a complete outsourced, fully managed contact centre solution to SMEs, large companies and organisations. TTC also offers its contact centre services for large charitable events including Children in Need and Sports Relief.

TTC’s Managed Contact Centre Services

TTC’s managed contact centre service delivers front and middle-office functions including administration, bookings, payments and other bespoke logistical services supported by our world class IT system, Navicom.

So why choose TTC to manage your contact centre?

  • When you need extra resource you can trust TTC Contact Centre Management Services to process bookings swiftly;
  • Our TTC Contact Centre Service is well equipped to process every single transaction quickly, easily and securely using the Navicom payment system;
  • Our experienced client advisors know to communicate clearly and precisely to ensure the ultimate customer service, even when call volumes are high;
  • Every single transaction within the Navicom system is auditable – by you – and makes payment processing, quick, simple and easy;
  • Our system uptime has never dropped below 99.9%.

If you are a business or organisation that would like to learn more about TTC’s contact centre services click here to visit our dedicated website.



This is who we deliver for...



OVER
20+
YEARS
EXPERIENCE
1.3M
TRAINING HOURS
DELIVERED
EVERY YEAR
ANNUALLY OVER
330,000
CLIENTS RECEIVE
TRAINING
200+
TRAINING VENUES
ACROSS
THE UK

Latest from TTC

11
Jan

Pupils from a Cheshire school improved their cycling skills

More than 50 pupils from a Cheshire school improved their cycling skills with on road courses run by Cycle Experience, part of the TTC Group road safety education organisation. The 12 to 15-year-olds from Upton-by-Chester High School went on 12 courses funded by Cheshire West and Chester Council as...