Contact Centre Services
TTC can deliver effective contact centre solutions at every level to suit the needs of your business, organisation or local authority.
We provide training solutions to improve your current infrastructure right through to delivering a complete outsourced, fully managed contact centre solution to SMEs, large companies and organisations. TTC also offers its contact centre services for large charitable events including Children in Need and Sports Relief.
TTC’s Managed Contact Centre Services
TTC’s managed contact centre service delivers front and middle-office functions including administration, bookings, payments and other bespoke logistical services supported by our world class IT system, Navicom.
So why choose TTC to manage your contact centre?
- When you need extra resource you can trust TTC Contact Centre Management Services to process bookings swiftly;
- Our TTC Contact Centre Service is well equipped to process every single transaction quickly, easily and securely using the Navicom payment system;
- Our experienced client advisors know to communicate clearly and precisely to ensure the ultimate customer service, even when call volumes are high;
- Every single transaction within the Navicom system is auditable – by you – and makes payment processing, quick, simple and easy;
- Our system uptime has never dropped below 99.9%.